TBS provides warranty and after-sale service for the line of systems and equipment that we offer.
The company maintains stock of spare parts and has highly skilled service specialists, that have passed trainings for installation, testing, diagnosing and troubleshooting problems, and other reconfigurations of our communication systems.
The company provides various categories of service and offers individual service levels depending on the specific requirements and needs of the client.
Exemplary levels of maintenance:
- Service level "Optima" is consistent with the needs of organizations in which, after programming the systems, they do not need frequent interventions and additional settings.The second service level "Comfort" is designed to satisfy customer requirements, working in a dynamic environment, which can change rapidly and adequate system settings is not just a convenience, but a necessity.
- The second service level "Comfort" is designed to satisfy customer requirements, working in a dynamic environment, which can change rapidly and adequate system settings is not just a convenience, but a necessity.
- The third service level "VIPbx" is provided for the needs of organizations with a special mode of operations, in which the effectiveness of a rapid response 24/7 is essential.